Quuly / Quuly Cloud Help Center / Helping a student

⚠️ This page is still a work in progress

Requirements

✅ You must be an instructor or course staff (teaching assistant, teaching fellow, etc.)

✅ There must be at least one virtual room in your course

✅ You will need to go on duty in a virtual room

Steps

When students are ready to see you they will create a new session or re-queue an existing session.

1. First, select a room in the inbox action bar (select "Virtual" to host remote office hours with Zoom).

2. Next, go on duty using the toggle next to the dropdown.

3. You should see student requests in the inbox list on the left middle of the screen.

4. Click a student ticket to preview the session request.

5. Important: If this is your first time using Quuly with Zoom, please click the Add to Zoom button next to the "Dequeue" button. Please connect the app to Zoom in the pop up window.

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   More information on connecting Quuly to Zoom for course staff is available here.

6. Finally, refresh Quuly and click “Dequeue” to help let the student know you are ready to see them. To open the Zoom session, click “Open Zoom Meeting”.